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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dana

November 26, 2025

5  out of  5
rating by Dana
"Michelle and Henry provide me excellent service for all my insurance needs."
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Rob Kahn

November 26, 2025

5  out of  5
rating by Rob Kahn
"We've been using Brandon Yim as our agent for five years and have been consistently very pleased with the level of service that his team provides including prompt and positive follow through on claims. A special shout out to Michelle Lam who has been our primary point of contact. Michelle is super friendly, responsive, and helpful. With our requests, Michelle has a keen ability to anticipate and provide additional information that we didn't request, but find very useful."
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MIKE KIM

November 25, 2025

5  out of  5
rating by MIKE KIM
"My agent Michelle Lam is the best!!! She is always available either by phone calls, email or text. Whenever I have a question about my insurance she answers them promptly. She has always worked diligently for me and gotten the best price. She will do the same for you. I highly recommend Brandon Lim State Farm insurance company and have Michell Lam be your agent."
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Nick Andrews

November 25, 2025

5  out of  5
rating by Nick Andrews
"Over the years, I’ve worked with many insurance agents, and none match the level of service I get from Henry Ha at the Brandon Yim agency. He explains things clearly, catches details others miss, and gives accurate, practical advice. He operates at a professional level far beyond what I’ve seen from other agents, and he’s always kind, courteous, and respectful. He also corrected multiple mistakes a previous State Farm agent left behind, walking me through the issues and fixing everything quickly and professionally. He now manages all of my policies, and I have complete confidence everything is set up correctly. In the Bay Area, where coverage details matter, his thoroughness makes a real difference. If you want an agent who truly knows his craft and takes your coverage seriously, I strongly recommend Henry Ha and the Brandon Yim agency."
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Gordon Hung

November 25, 2025

5  out of  5
rating by Gordon Hung
"Michelle Lam has been terrific, responsive and I highly recommend!"
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Ris C

November 25, 2025

5  out of  5
rating by Ris C
"Working with Michelle was such a positive experience. She communicates clearly and without pressure."
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Per Sverdrup

November 24, 2025

5  out of  5
rating by Per Sverdrup
"We've been very happy with the Brandon Yim State Farm insurance agency. Henry Ha has been our go-to person for many insurance related activities, including updates to car and home insurance policies. Henry's expertise, attention to detail, and prompt responses are greatly appreciated. He clearly explains options to help make informed decisions. Thank you!"
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Karen Tsuei

November 22, 2025

5  out of  5
rating by Karen Tsuei
"My husband and I work with Henry Ha at this office and we truly believe Henry has our best interest in mind (he saved us money by noting that we could reduce coverage on one item since we increased coverage on another item!). Henry is very responsive, explains coverage and is patient with questions, and has wonderfully clear follow-up emails. We only wish we had found Henry years ago!"
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Joseph Lord

November 21, 2025

5  out of  5
rating by Joseph Lord
"Henry was great! He made the process of getting our insurance quick and stress-free, and the rate he got for us was great!"
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Robert Lu

November 21, 2025

5  out of  5
rating by Robert Lu
"Henry is an outstanding car insurance agent—professional, responsive, and always willing to go the extra mile to make sure I understand my coverage. He makes the whole process easy and stress-free. Highly recommend!"
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Devin Aragon

November 21, 2025

5  out of  5
rating by Devin Aragon
"I recently had a great experience with State Farm, largely thanks to Adrian. She was super helpful in finding the right coverage for my needs and patiently answered all my questions. The whole process was smooth, and I feel like she really went the extra mile to make sure, I understood everything. Definitely recommend reaching out to her if you’re looking for insurance."
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Joy Pasamonte

November 21, 2025

5  out of  5
rating by Joy Pasamonte
"It’s extremely difficult to find an agent who will give you candid responses to questions you have on auto insurance. Michelle Lam with Brandon Yim Insurance is attentive, thoughtful, and extremely knowledgeable. Our experience with Brandon Yim Insurance and Michelle truly makes me have faith that there are insurance firms and personal account manager who are sincere and want to do what is best for their clients. If you have ANY insurance needs, I would start with Michelle at this office."
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Dominic Aragon

November 21, 2025

5  out of  5
rating by Dominic Aragon
"Such a great experience with Adrian. She was incredibly kind, patient, and helpful throughout the whole process. Definitely recommend!"
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Pei-Chung Lu

November 20, 2025

5  out of  5
rating by Pei-Chung Lu
"Working with Michelle Lam was wonderful experience. She provided great service and was professional."
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Jeffrey Lam

November 20, 2025

5  out of  5
rating by Jeffrey Lam
"Michelle Lam always provides immediate assistance whenever! She is my go to"
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Agnes Lam

November 20, 2025

5  out of  5
rating by Agnes Lam
"This office is nice and professional. Specially, our Personal Account Manager, Michelle Lam; she is very efficient and always treat us like one of the most important customers. Michelle is the best!"
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Maryam Ghafouri

November 20, 2025

5  out of  5
rating by Maryam Ghafouri
"She is very effective and desirable enjoy working with her and for sure refer her to my gals ! Great services"
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Alejandro Ayala

November 20, 2025

5  out of  5
rating by Alejandro Ayala
"Henry is great! He helped me fulfill all my insurance needs."
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Gayle Flanagan

November 20, 2025

5  out of  5
rating by Gayle Flanagan
"Henry has been our insurance agent since he took over from the previous owner. I am always impressed by the quick response of his staff to questions and and requests we might have."
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ANNIE LU

November 19, 2025

5  out of  5
rating by ANNIE LU
"I been having my car insurance with State Farm for a long long time, Henry Ha is a most responsible person i know, every time call , he is so helpful, he should get a raise"
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Vivi G

November 19, 2025

5  out of  5
rating by Vivi G
"Henry is the most family focused insurance agent we've ever encountered. We appreciate his help."
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Fishy fish

November 19, 2025

5  out of  5
rating by Fishy fish
"Henry helped my husband and I get a new condo policy and has been super helpful in answering all our questions."
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Valentina Zito

November 19, 2025

5  out of  5
rating by Valentina Zito
"Adrian was so great! Super helpful and willing to help and answer all my questions. I highly recommend!"
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stephanie cao

November 19, 2025

5  out of  5
rating by stephanie cao
"Henry helped me set up a life insurance plan to cover my family."
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Henry Ha

November 19, 2025

5  out of  5
rating by Henry Ha
"Brandon is a good agent."