State Farm® Insurance Agent Brandon Yim

"Dear Brandon Yim, As an advertising fellow local business owner, a member of my team put 4”x5” flyers on most cars on Burlingame Ave. A wealthy business locale. I would professionally handle any direct request for no flyers but upon receiving a 1st ever flyer on his Tesla, Brandon Yim, instead of reaching me directly & giving me the chance to apologize & make notes to make sure he does not get another (note this was a FIRST ever flyer) Brandon Yim instead goes to my business profile and gives me my first ever 1 star review. This was the FIRST time I ever had flyers deployed on Burlingame Ave. They are small NON stick pieces of paper that offer a free trial of our assisted stretch service. Brandon, to make amends I made an appointment for Wednesday June 26th to: 1. Get a bid for switching to your car insurance plan. 2. Apologize 3. Ask you to remove your unnecessarily harsh “review” of my tiny business which I am trying to grow & not have hurt by Tesla owners taking the time to negative review my business over a flyer instead of giving me the simple courtesy of reaching me directly so I may insure your request was professionally handled. 4. Offer to remove this review. Sincerely, Brandon B."

"I’ve been with State Farm for 34+ years. Brandon Yim & Henry Ha are outstanding. I appreciate the yearly review with Brandon. He’s thorough & provides insight into things we might not have thought of. Having insurance is important.. having an agent who is looking out for your best interest is a necessity."

"I cannot express enough gratitude for the exceptional service provided by my insurance agent, Justin Yim. Throughout the process of assisting me with coverage for all five of my vehicles, Justin has been an absolute pleasure to work with. From the very beginning, Justin demonstrated a high level of professionalism, expertise, and dedication to ensuring that I received the best possible insurance coverage tailored to my specific needs. He took the time to thoroughly explain the different coverage options available for each of my vehicles, answering all of my questions with patience and clarity. Justin's attention to detail and commitment to providing top-notch customer service truly set him apart. He went above and beyond to research various policies, compare rates, and make recommendations that ultimately saved me both time and money. His ability to navigate the complex world of insurance with ease and efficiency was truly impressive. Moreover, Justin's friendly demeanor and genuine concern for my satisfaction made the entire process seamless and stress-free. I felt confident and reassured knowing that Justin was looking out for my best interests every step of the way. Thanks to Justin Yim's expertise and personalized approach, I now have peace of mind knowing that all five of my vehicles are well-protected with comprehensive insurance coverage. I wholeheartedly recommend Justin to anyone in need of an insurance agent who is not only knowledgeable and reliable but also genuinely cares about his clients' well-being. Thank you, Justin, for your outstanding service!"

"Justin provided me with such outstanding service in helping me switch over to State Farm for auto insurance. He was super quick to respond to all the questions I had and helped me get such great coverage! Very satisfied with my experience and will definitely refer all my friends and family to this office for any type of insurance needs!"

"I have been with this State Farm Agency for so many years now and my mother before. Over time, I have worked with Michelle Lam on my ever changing insurance needs. I can't ask for better service! Michelle always goes above and beyond to make things happen. And I have to say, all of my changes have been taken care of in the swiftest manner possible. I couldn't ask for better insurance support."

"We have been clients of this agency for over 25 years (Before Brandon Yim took it over when Ed Bright retired), and recently we worked with Henry Ha to consolidate some of our policies. Henry met with us personally, very clearly explained our insurance options and common scenarios where we may need our insurance to protect us and our assets. This agency has always been a first class operation, been very easy to do business with and are generally nice people."

"Henry Ha called to update me on my auto insurance. During that call we discussed the fact that I now live in an area of California where State Farm does not handle home owners insurance. We discussed the difficulty I was having with my homeowners insurance in my new area and Henry jumped in to help me. Contacting his own brokers and coming back with advice to help me ascertain what my new broker told me was true, and a suggestion on how to move forward in my new area. He selflessly went above and beyond for me."

"I can't speak highly enough about the exceptional service provided by Brandon, Michelle, Henry, and Adrian at State Farm. From the outset, their professionalism and dedication to their clients' needs shine through. I have worked with them for home owners insurance, renters, car insurance, personal articles policy and an umbrella policy. They have made accessing insurance and making changes seemless. One of the standout qualities of this team is their responsiveness. No matter the query or concern, they are prompt in addressing it, and answering my questions. Moreover, their proactive approach sets them apart. They don't just wait for issues to arise; instead, they anticipate potential needs and reach out with valuable insights and recommendations. Michelle, Henry, and Adrian have gone above and beyond in guiding me through various life events that impact my insurance needs. Whether it's adding a teenager driver to the policy or navigating the complexities of coverage while a family member heads off to college in another state, they have always been there with sound advice and tailored solutions. They make every effort to ensure their clients are well-informed and empowered to make the best decisions for their circumstances. I've worked with this team through two larger claims, and their support and advocacy during those times were invaluable. They handled everything with efficiency and compassion, easing what were stressful situations considerably. In conclusion, I wholeheartedly recommend Brandon Yim's team to anyone seeking insurance services. Their office is not just wonderful to work with; it's a beacon of professionalism and reliability in the insurance industry. You'll find their expertise and dedication unmatched, and you'll undoubtedly enjoy the peace of mind that comes from knowing you're in capable hands."

"Brandon has been incredible responsiveness in working with me through options available for a new home insurance policy in an area which is considered high fire risk. This included partnering with other insurance vendors and being primary for California FAIR plan. Due to Brandon’s great communication and his timely follow-ups the process was stress free."

"Brandon is the best agent to work with. His responsiveness and efficiency is unmatched and this is why I will continue to work with him. I’ve had other insurance agents in the past with other companies and they haven’t been as helpful as Brandon and his team. I highly recommend working with him, you won’t regret it, as they will provide you with the best quote and policy for your needs."

"Transitioned to this State Farm office last year due to unfortunate passing of my long term agent of many years. The office picked up and took me under their care immediately. Response time is wonderful and the time and energy they put into my policies is top notch. Henry Ha can be counted on for his knowledge and diligent follow up."

"I had policies with a previous agent that was transferred to this office. For various reasons, I had to terminate the policies. I’ve only interacted with Henry Ha and he has been beyond helpful. I have had some weird circumstances due to moving and he has been so accommodating, and most importantly clear in his instructions and follow up. If they do this for terminating a policy, I can only imagine the terrific support they would have if I ever had to file a claim. Like a good neighbor, indeed! Highly recommend."