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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Susan Jones

June 2, 2023

5  out of  5 rating by Susan Jones
"I have been working with Henry Ha on a policy for my daughter in California. I live in Maine so he’s been totally flexible with my phone calls due to the time change. He has been superior in customer service and I’m very thankful that he has been my go to!"
Profile photo of Carley Sottosanti

Carley Sottosanti

May 12, 2023

5  out of  5 rating by Carley Sottosanti
"ADRIAN ADRIAN ADRIAN!!! She is the best rep out there. She always come through. The girl know what she’s talking about. She helps ensures my beautiful Vespa!"

xin qi

May 10, 2023

5  out of  5 rating by xin qi
"Adrian Engels is the best rep! She was able to assist and quote for my properties and my vehicle. I’m so thankful for her because she was able to offer/quote the lowest rate with the best coverage in this economy."

Timothy Yoo

May 10, 2023

5  out of  5 rating by Timothy Yoo
"Henry and Brandon were awesome. I was in a tight, time sensitive situation and they killed it and got me coverage way faster than I could've imagined. Highly recommend."

Lily Cheng

May 10, 2023

5  out of  5 rating by Lily Cheng
"I worked with Henry Ha to get a quote for both home and auto policies and it was super easy and fast. He was very responsive and extremely well informed, answering all my questions quickly. I love working with Henry. Now I call him whenever I have any questions."

Neville Cumming

May 10, 2023

5  out of  5 rating by Neville Cumming
"Working with Henry Ha at StateFarm was an exceptional experience. We were in the midst of purchasing a new house and Henry was very responsive and timely on getting us insurance. It was a pleasure working with this office. Keep up the good work."

Marcella Cheng

April 3, 2023

5  out of  5 rating by Marcella Cheng
"I just got a new car and reached out to Brandon for a quote. Seeing as I’m not familiar with insurance rates, I was a bit nervous about switching to another insurance provider but Brandon and his staff were super helpful and responsive. They made my transition to State Farm so easy! I wish I reached out earlier, definitely would’ve saved me a lot of money. Highly recommend!"

Vinayak Raja

March 29, 2023

5  out of  5 rating by Vinayak Raja
"Henry was really helpful in answering all our questions related to home insurance and auto insurance bundle. We will be doing business with Henry for our insurance needs. Highly recommend"

Lex Aragon

March 29, 2023

5  out of  5 rating by Lex Aragon
"Adrian was the best! She helped me choose the Life Insurance policy that made the most sense for me. I feel a lot better now that I took care of something so important!!"

Sai Kulkarni

February 14, 2023

5  out of  5 rating by Sai Kulkarni
"I worked with Adrian Engles from this branch. She is extremely capable, communicative and responsive. She helped us consolidate our insurance portfolio and recommended specific changes to our current coverages where it made sense. She patiently and thoroughly answered all of our questions. I highly recommend this team, they are simply wonderful."

Quincy Vo

February 6, 2023

5  out of  5 rating by Quincy Vo
"I was in the market for a new car insurance policy and landed with State Farm w/ Brandon Yim. He's extremely knowledgable and thoroughly explained the details of my policy to me. He always responds quickly and points me in the right direction. If you are looking, I'd definitely recommend connecting with Brandon!"

Amanda C. Sun

February 1, 2023

5  out of  5 rating by Amanda C. Sun
"If you're looking for a new auto, home, or life insurance agent, look no further. Brandon and his team are quick to respond through phone/text and emails. They look for the best plan for your situation and are willing to sit with you to explain it all so you thoroughly understand before committing. I was able to speak to Brandon about what I'm looking for and his team spun up a few quotes for me to choose and answered all my questions with it. I now have auto, home, and personal items insured in a bundle with him. I cannot recommend him and his team enough :)"

Austin Merrick

January 31, 2023

5  out of  5 rating by Austin Merrick
"Just finalized a claim for our fence which fell down in a storm. Michelle Lam was incredibly helpful and kind. She knew exactly what to do and was very responsive. It's never a situation you want to be in, but having State Farm and Michelle to help guide us through it made the whole mess manageable. Thank you!!"

Mark DeGregorio

January 28, 2023

5  out of  5 rating by Mark DeGregorio
"Worked with Brandon recently after I got married and moved to San Francisco. He was awesome to work with. Explained everything fully and made it very easy to understand. Ended up combining insurance with my wife and getting an umbrella policy. It’s going to save us a bunch of money and give us more coverage. I would definitely recommend talking with Brandon"

Beth Ann Filippi

January 27, 2023

5  out of  5 rating by Beth Ann Filippi
"I am so pleased and impressed with the service I receive from State Farm - San Carlos. Working with Brandon Yim, Henry Ha and Michelle Lam is a wonderful experience! Recently, Henry Ha was able to help my husband and I out with multiple changes and additions to our insurance policies. When we called he was so helpful, answering all of our questions, and we received an email confirmation of our requests that same evening - after hours! This is a full service team and I highly recommend them for their professionalism, knowledge, friendly and caring guidance, personal touch customer service, and extreme efficiency."

Jeff Filippi

January 27, 2023

5  out of  5 rating by Jeff Filippi
"My wife and I have had a great experience with the entire team at this State Farm office. We have worked extensively with Henry Ha. He has a great personality, is knowledgeable and helped us to set up just the right insurance coverage plan for our needs...including earthquake insurance! I'm pleased to say that I left my previous insurance carrier of over 30 years without a single regret. Thank you for your caring expertise."

Deborah Schreiber

January 27, 2023

5  out of  5 rating by Deborah Schreiber
"Recently Henry Ha of State Farm helped me add an auto insurance policy and made changes to my home owner’s policy to better meet my needs. I have found Henry to be very responsive and knowledgeable. Everyone at this State Farm office has been most helpful."

Jennifer Greer

January 27, 2023

5  out of  5 rating by Jennifer Greer
"Excellent and accurate service. We have bundled everything (house, cars, rv) as Henry Ha suggested. Great price."

John Zahursky

January 2, 2023

5  out of  5 rating by John Zahursky
"This was my first time getting my own insurance and Adrian was extremely kind and helpful. She explained everything very clearly and made the process enjoyable. I learned a lot! Highly recommend!"

Hikmet Engin Kurtkaya

December 30, 2022

5  out of  5 rating by Hikmet Engin Kurtkaya
"I have never seen this kind of professional, helpful, and satisfying service. We just relocated to the US and I needed car insurance for our cars. I didn't know that but I was so lucky that I found Brandon's State Farm Branch and went to his office. From the first moment I felt like I am in the correct place and I saw how these people are so professional in their jobs. I didn't hesitate to ask questions and every time they answered my questions properly over and over again. Also, they informed me about the current and future campaigns related to my car insurance. I am definitely recommending working with Brandon's branch and you'll never regret it. One more time big THANKS to all of them!"

Victoria Lopez

December 14, 2022

5  out of  5 rating by Victoria Lopez
"Adrian was fantastic! She helped us gain knowledge, comfort, and confidence in our insurance. Thank you to the State Farm family!"

Jean Cary

December 6, 2022

5  out of  5 rating by Jean Cary
"Fast efficient service and assistance dealing with the main branches of State Farm were very helpful. Quick follow up is an indication of what a strong professional business this is."

Jon Bernardez

November 12, 2022

5  out of  5 rating by Jon Bernardez
"Great knowledge and highly recommended."

Jordan Pisarcik

November 4, 2022

5  out of  5 rating by Jordan Pisarcik
"Adrian and Brandon were so helpful in talking us through our options for and answering all of our questions about multiple policies and helping us make the best decisions for our family so that we are well-protected at a good price. I would highly recommend State Farm and this team!"

Aquilas Lim

October 25, 2022

5  out of  5 rating by Aquilas Lim
"Best insurance agent! This dude will give you the best policies at the best price point (fair price point) based on your needs. No hesitation needed here; just contact him and this guy will help you out."