State Farm® Insurance Agent Brandon Yim

"Very knowledgeable and exceptional customer service. I have been with Statefarm for over a decade and Brandon and Justin are the reason I stick with Statefarm. Recently I had to make a claim and Justin has been wonderful to work with, great communication and he is an expert in this field. Brandon and Justin were always available when I needed them, speedy response times and swift actions. It is a peace of mind to know if anything arises Brandon and Justin will have my back. If you need insurance I would only recommend Brandon and his team."

"Michelle is always very helpful with any of our insurance related questions."

"We’ve recently made a switch from Farmers to State Farm because Farmers was charging us double! of what State Farm is charging me and my family. With our new policy with SF, we added one more person and another vehicle and it is still way under what Farmers was charging. Sad! Under new management, it seems like our 20 years of business felt like nothing. Since our switch to SF, my family has felt a sense of relief that we aren’t paying as high while still getting good service. Thank you to May, our account manager for making us feel right at home. So great that she went out of her way to get us a great price and sharing her expertise. I feel very confident in the service and will recommend it to everyone I know!"

"After my previous insurer decided to not write Home policies in CA anymore it was time to review my coverage across Auto, Home and Umbrella. As a Burlingame local, State Farm linked me to the Yim Agency. Justin reached out with options and advice and helped me select a package that actually increased my coverage and reduced my rate. Subsequent changes have always been dealt with in a prompt and friendly manner. Highly recommend."

"We had just purchased a car in Burlingame and were taking a break as the dealership got the car ready for pickup. Ended up stopping by to check about a policy for the new car. Brandon was very welcoming and Justin took care of us, ensuring that all our questions for our new auto policy were answered and that we would have the coverage we needed. Thanks guys!"

"Brandon and Justin were great to work with! They made the whole auto insurance process easy, answered all my questions, and helped me find the right coverage. Friendly, knowledgeable, and responsive. I highly recommend working with them!"

"Michelle is the best. I always work with her and she is super quick with getting everything done."

"I've worked with Michelle Lam for over 15 years -- too many to count! She has always been extremely professional and 100% reliable. She takes care of whatever issue is at hand, and does whatever she says she will do. That kind of follow-through is what clients need and want, especially from their insurance agent and personal account manager. It's always a pleasure to talk with Michelle, even regarding a rather dry subject as insurance. If you're looking for someone to take care of your insurance needs, you can depend on Michelle. I recommend her highly. She's the best."

"Attentive, thoughtful and supportive team. Been working with them for years and really appreciate them"

"I am so glad that I called Statefarm when it came time to switch auto insurance! Having a person , specifically Justin, to talk to and discuss coverages really put me at ease during this whole process. Justin was wonderful and so helpful, I really am glad I moved my family to Justin’s Statefarm branch!"

"It is a great insurance agency. Christian was incredibly helpful, always prompt, answered all my questions, and made canceling my life policy and getting a car insurance quote fast and easy. Even when State Farm's rates aren't always the best fit, the team's customer service is consistently outstanding."

"Justin was very knowledgable, helpful, professional. Navigated through the process efficiently and with excellent customer service.
Highly recommended"

"Worked with Brandon recently after I got married and moved to San Francisco. He was awesome to work with. Explained everything fully and made it very easy to understand. Ended up combining insurance with my wife and getting an umbrella policy. It’s going to save us a bunch of money and give us more coverage. I would definitely recommend talking with Brandon"

"Brandon and Justin have been great insurance agents for us for years, covering home, auto, and umbrella liability insurance, and we just successfully added workers compensation for our nanny. They always respond quickly to any inquiries. It's been really easy and low stress to work with them and State Farm!"

"We came to use Brandon Yim’s insurance team after our former State Farm agent retired. I’m happy to say that it has been a seamless transition. In particular, Randall has been very helpful! We had numerous adjustments that needed to be made to our policies and he was super-friendly and responsive to all of my questions and concerns. He’s efficient AND a nice guy. I recommend this agency. Edited to add: Randall is no longer with this office and Michelle has since become our trusted contact. She’s efficient, kind, and always gets back to us in a timely manner. We continue to be pleased with this office."

"After continued semi-annual rate increases with agent interaction decreases, I started shopping for new vehicle insurance. State Farm and specifically the Yim Agency in Burlingame came up and I reached out. Working with Justin proved the right move. He spent extra time with me to work through a personalised coverage plan based on my needs and concerns. Not only did my rate come down; it was good to be working with an agent that cares!"

"Brandon Yim State Farm Agency is my favorite of all previous agencies I dealt with in my businesses. They are very attentive to customer needs with quick response time , very respectful and great customer service!"

"Justin provided thorough answers to all of my policy insurance questions."

"This review is about the level of service we have been receiving from Michelle Lam, our primary point of contact. Michelle is super friendly, responsive, and helpful. With our requests, Michelle has a keen ability to anticipate and provide additional information that we didn't request, but find very useful."

"I have worked with Adrian in both professional (business insurance) and personal settings. Adrian is well educated in insurance industry and is exceptionally kind! She is very responsive via phone and email. She makes insurance painless! Highly recommend."

"Justin Yim walked me through all the intricacies of my auto insurance policy, making my policy state transfer seamless and easy. Very kind and thoughtful."

"Very impressed with the quality of service. I have switched over from my previous insurance company due to poor communication. Justin and Brandon went above and beyond to assist me. Justin called me and texted me reminders as well as ask information to help cater to my specific situation. Such a refresher to have great communication and service! They were even able to help me get a better rate than my previous insurance!
Highly recommend!"

"I highly recommend State Farm Insurance particularly with Brandon Yim. Working with Henry Ha and the entire team has been fantastic. My car was totaled in an accident and they were extremely prompt and made the entire transition so easy. I cannot thank them enough. Although I have moved out of the area I will continue to carry insurance through Brandon Yim's office."

"Michelle Lam at Brandon Lam's office is the best! She gave me the perfect advice and help process the reimbursement for broken windshield quickly. Thank you, Michelle!"

"Many thanks to Brandon and Adrian for their tremendous support to make sure that I have appropriate insurance coverage for my autos and home including earthquake coverage while minimizing my insurance premiums. They have always been very responsive to my inquiries. They give superior service to their clients."